Integrated report
2019
Worldline released its second Integrated Report for 2019, presenting a comprehensive vision of its financial and extra-financial performance to all its stakeholders.
This report follow the best recommendations of the International Integrated Reporting Council’s (IIRC) reference framework and has been prepared in accordance with the GRI standards: comprehensive option.
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GILLES GRAPINET |
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c. €2.4 BN
2019 revenue
45+ years
of payment expertise
12,000+
talents
in 30+
countries
 | BUSINESS BUILDING CUSTOMERS TRUST WITH RELIABLE, SECURED, INNOVATIVE |
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MARC-HENRI DESPORTES |
A MAJOR STEP FORWARD FOR OUR MERCHANT SERVICES BUSINESS LINE
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LEVERAGING INNOVATION TO TRANSFORM OUR FINANCIAL SERVICES BUSINESS LINE
Read more ›
LEVERAGING OUR EXPERTISE TO DEVELOP OUR MOBILITY & E-TRANSACTIONAL SERVICES
Read more ›332
members
of the Expert Community
800
participants
at TechForum-eXplore 2019
Organisation
of Worldline’s second
e-Payments Challenge
Partnership
with the African fintech InTouch
to support financial inclusion
 | PEOPLE
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EMPLOYEES AT THE HEART
OF OUR STRATEGY
RECOGNISING AND EMPOWERING ALL EMPLOYEES WITHOUT DISCRIMINATION
1,800
people recruited
in 2019
2
legal entities certified
Great Place To Work®
(with a Trust Index above 70/100)
In France
equal pay for equal work
reached 88% vs.
an industry average of 83%
Organisation
of training and development programmes to ensure
great career prospects
 | ETHICS & VALUE CHAIN ENDORSING OUR BUSINESS ETHICS WITHIN OUR VALUE CHAIN |
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CHRISTOPHE DUQUENNEChief Technology & Operations Officer |
ENSURE INTEGRITY
AS A MUST IN OUR ECOSYSTEM
Our sustainable procurement strategy ›
GIVING BACK TO OUR COMMUNITIES
Our social initiatives ›95%
of Worldline employees
completed the training
on the Code of Ethics in 2019
79%
of spending made
with local suppliers
in 2019
new
whistleblowing system enabling both our employees and external partners to raise an alert
in case of unethical behaviours
€1.5 M
donated to
local communities
in 2019
 | ENVIRONMENT LEVERAGING THE ECO-EFFICIENCY OF OUR DATA CENTRES AND OFFICES |
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“IN 2019, WE REACHED
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“OUR NEW TARGETS INSPIRE OUR OPERATIONAL TEAMS AS THEY MOVE FORWARD AND CONTINUOUSLY IMPROVE THE ENERGY EFFICIENCY OF OUR SOLUTIONS.”FRÉDÉRIC PAPILLONProduction Services Director for IT infrastructure |
FIGHTING CLIMATE CHANGE:
FROM WORDS TO DEEDS
Our environmental commitments ›
BRINGING HOPE FROM THE SEABED
Our partnership with Under The Pole Expedition ›Reduction
of our CO2 intensity (tCO2/€M)
in line with our Science-Based Targets between 2018 and 2019
85%
of all our own strategic data centres and offices above
500 people certified ISO 14001
90%
of renewable energies
for our overall electricity consumption in 2019
Recognition
of our climate strategy
through our A- rating
at the CDP questionnaire